At JTECH Medical, we put you first. That is why JTECH offers several ways to get the technical support and hardware protection you need for your JTECH System.

Software Maintenance

Our Software Maintenance Plan is the best option to ensure you have technical assistance when you need it and to help keep your software current. All New JTECH Systems comes with six months of FREE Software Maintenance.

Software Maintenance Plans include:

• Unlimited phone, fax and email technical support
• Exclusive urgent after hours phone access
• FREE access to our on-line Tracker module training sessions
• FREE software revisions*
• 5% discount on Tracker products^†
• Initial Six Months - Free

Software Maintenance Pricing

• Tracker with 2 Modules .......................................................................$795/year^1,2,3
• Tracker with 3+ Modules ...................................................................$1195/year^1,2,3
• Functional Capacity Evaluation (FCE) Module .........................$200/year²
• EasyDocs 5 .......................................................................................$449/year^1,2,3
• Eval Express ......................................................................................$795/year^1,2,3

1 Save $200 by renewing your software maintenance agreement before it expires

2 Save 20% off total purchase by purchasing 2 or more years of Software Support.

3 Does not include FCE Module. See FCE Module pricing.

Don’t wait until you have a question. Order a Software Maintenance Plan and get all the benefits that come with it today!

Per-Incident Technical Support

Get the support you need without a subscription using our per-incident option.

Per-incident: ...................................................................$149.00

This covers you until the technical issue is resolved.

Convenient Access JTECH Technical Support is available by phone, fax, email and website.

* Revisions are updates made to the version of software you currently own and are not software upgrades. Shipping not included.

† Discounts for software and hardware upgrades cannot be combined with any other promotions or special offers.

Hardware Maintenance

Our Hardware Maintenance Plan provides parts and labor coverage, replacement coverage if your instruments cannot be repaired and annual factory calibration to give you the peace of mind that your equipment is functioning within factory specifications³.

HARDWARE MAINTENANCE INCLUDES:

• Repair service with free parts and labor after any flat fees
• Replacement coverage if your instruments cannot be repaired
• Yearly inspection³
• 5% discount on hardware purchases
• FREE annual factory calibration³
• Certificate of calibration

Hardware Maintenance Pricing

Premier Hardware Maintenance³

Full Coverage with a Flat Fee1 $0 per repair incident

Hardware Maintenance with 2 Devices⁴...................................................................$890/year

Additional Devices⁴..........................................................................................$75/device/year

IsoTrack..........................................................................................................Add - $500/year

OnSite............................................................................................................Add - $440/year

Get added value, save $200 by renewing your Premier Hardware Maintenance agreement before it expires.

Standard Hardware Maintenance^{3,§ - A great value at a reduced cost!}

Flat Fee2 $150 per device repair incident

Hardware Maintenance with 2 Devices⁴..................................................................$445/year

Additional Devices⁴......................................................................................$38/device/year

IsoTrack......................................................................................................Add - $250/year

OnSite........................................................................................................Add - $200/year

1 - No out of pocket cost for any device repair incident under Premier Hardware Maintenance agreements.

2 - For Standard Hardware Maintenance Repairs a $150 flat fee will be assessed for each device being repaired each repair incident.

3 - Restrictions may apply. Subject to Hardware Maintenance Terms and Conditions. Freight costs not included.

4 - Does not include Hardware Maintenance for IsoTrack or OnSite.

§ - Early renewal discount does not apply to Standard Hardware Maintenance agreement.

Please have your Customer Account Number and credit card information ready when you call.

Prices effective Augest 01, 2010 Prices subject to change without notice.