JTECH Medical will be closed on Monday May 27th, 2013 for the Memorial day holiday. Answers to support related questions may be found on our Customer Support Portal. Urgent technical support can be obtained by calling the after hours support line. Normal business hours will resume on Tuesday, May 28th, 2013.
At JTECH Medical, we put you first. That is why JTECH offers several ways to get the technical support and hardware protection you need for your JTECH System.
Our Hardware Maintenance Plan provides parts and labor coverage, replacement coverage if your instruments cannot be repaired and annual factory calibration to give you the peace of mind that your equipment is functioning within factory specifications3.
Full Coverage with a Flat Fee1 $0 per repair incident
Hardware Maintenance with 2 Devices4...................................................................$890/year
Additional Devices4..........................................................................................$75/device/year
IsoTrack..........................................................................................................Add - $500/year
OnSite............................................................................................................Add - $440/year
Get added value, save $200 by renewing your Premier Hardware Maintenance agreement before it expires.
Flat Fee2 $150 per device repair incident
Hardware Maintenance with 2 Devices4..................................................................$445/year
Additional Devices4......................................................................................$38/device/year
IsoTrack......................................................................................................Add - $250/year
OnSite........................................................................................................Add - $200/year
1 - No out of pocket cost for any device repair incident under Premier Hardware Maintenance agreements.
2 - For Standard Hardware Maintenance Repairs a $150 flat fee will be assessed for each device being repaired each repair incident.
3 - Restrictions may apply. Subject to Hardware Maintenance Terms and Conditions. Freight costs not included.
4 - Does not include Hardware Maintenance for IsoTrack or OnSite.
§ - Early renewal discount does not apply to Standard Hardware Maintenance agreement.
Please have your Customer Account Number and credit card information ready when you call.
Phone: 800 985-8324 or 801 478-0680 Monday - Friday, 7:30 AM - 5:00 PM Mountain Time. After-hour voice mail messages returned the next business day. Fax: 801 478-0674 Be sure to include your clinic name, account number, phone number and return fax number with your questions.
Prices effective Augest 01, 2010 Prices subject to change without notice.
+1 (801) 478-0680
+1 (800) 985-8324
JTECH Medical
470 Lawndale Dr., Suite G
Salt Lake City, UT 84115
United States of America