Products | Software | Eval Express™ 5 | Computer Specifications

JTECH Medical will be closed on Monday May 27, 2013

JTECH Medical will be closed on Monday May 27th, 2013 for the Memorial day holiday.  Answers to support related questions may be found on our Customer Support Portal. Urgent technical support can be obtained by calling the after hours support line.  Normal business hours will resume on Tuesday, May 28th, 2013.

Computer Specifications for Eval Express™ 5 Software

The following computer system requirements must be met for JTECH’s Eval ExpressTM 5 Software to function correctly. Although the software can run on systems that do not meet all the requirements, JTECH does not guarantee its performance.

For Eval Express 5 using Wireless Tracker Freedom devices the following system requirements have been established.

  Minimum Requirement Recommended Requirement
Operating System* Windows XP Professional Windows 7
CPU 350MHz 1.4+GHz
Memory (RAM) 512MB 2GB+
Display 1024 x 768 px 1366 x 768 px +
Hard Disk Space 3GB Free 5GB or more Free
Ports (1) USB 2.0 port (1) USB 2.0 Port
Other Audio output capability with speakers
Printer
Microsoft Word® 2003 or newer
CD/DVD or USB port for Software installation		 Audio output capability with speakers
Color Printer
Microsoft Word® 2007 or newer
CD/DVD or USB port for Software installation

 

Important Notice: For customer service calls, it is necessary to have a telephone located within reach of the computer running the Tracker System. This is vital during installation and technical support calls as you will need to access the computer while working with our customer service staff. Without a telephone located near the computer, JTECH representatives and support staff will be unable to provide you with proper, timely service.

*Windows 8 (all editions except for Windows RT) is now an officially supported platform for our Tracker software. The latest versions of Tracker (starting with 5.0.41) have passed all of our compatibility tests and are fully covered by our software support plans on Windows 8 systems. Older editions of Windows and Windows XP Home edition are not recommended or supported for Tracker Version 5 Software.

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