JTECH Medical will be closed November 26th-27th, 2015 for the Thanksgiving day holiday

JTECH Medical will be closed on Thursday and Friday November 26th-27th, 2015 for the Thanksgiving day holiday. Although we will be closed, Products available for purchase online (like Commander Echo) can still be purchased through the online links and store.jtechmedical.com. Answers to support related questions may be found on our Free Self Help Support Site. Urgent technical support can be obtained by calling the after hours support line. Normal business hours will resume on Monday November 30th, 2015.

Computer Specifications for Eval Express™ 5 Software

The following computer system requirements must be met for JTECH’s Eval ExpressTM 5 Software to function correctly. Although the software can run on systems that do not meet all the requirements, JTECH does not guarantee its performance.

Operating System Windows Vista
Windows 7
Windows 8*
CPU 2.0 GHz or faster
AMD Phenom II or better
Intel Core 2 Duo or better*
Memory (RAM) 4GB or more
Display 1024 x 768 px or better resolution
Hard Disk Space 5GB or more Free
Ports (1) USB 2.0 port
Other Audio output with speakers
Microsoft Word® 2007 or newer


*Due to known interactions between Intel-based computers and high-speed USB 3.0 ports in Windows 8, some USB 1.1/2.0 compliant products have been observed to experience inconsistent functionality. To avoid inconvenience and promote the best possible experience with Tracker Freedom products, JTECH strongly recommends use of AMD-based computers rather than Intel.

Important Notice:
In order for JTECH representatives to provide proper, timely service, it is necessary to have a telephone located within reach of the computer running the Tracker System. This software will not operate without activation.

A broadband internet connection is required for software updates.

 If you have any further questions about computer system requirements for running Tracker Freedom and Version 5 software, please contact your Sales Representative or JTECH Customer Service at (800) 985-8324.

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