JTECH Medical will be closed on Thursday and Friday November 27th-28th

JTECH Medical will be closed on Thursday and Friday November 27th-28th, 2014 for the Thanksgiving day holiday. Although we will be closed, Products available for purchase online (like Commander Echo) can still be purchased through the online links and store.jtechmedical.com. Answers to support related questions may be found on our Free Self Help Support Site. Urgent technical support can be obtained by calling the after hours support line. Normal business hours will resume on Monday December 1st, 2014.

Computer Specifications for Eval Express™ 5 Software

The following computer system requirements must be met for JTECH’s Eval ExpressTM 5 Software to function correctly. Although the software can run on systems that do not meet all the requirements, JTECH does not guarantee its performance.

For Eval Express 5 using Wireless Tracker Freedom devices the following system requirements have been established.

  Minimum Requirement Recommended Requirement
Operating System* Windows Vista Windows 7
CPU 1.5Ghz (core 2 Duo or equivalent) 2Ghz+ (core 2 Duo or equivalent)
Memory (RAM) 2GB 4GB+
Display 1024 x 768 px 1366 x 768 px +
Hard Disk Space 3GB Free 5GB or more Free
Ports (1) USB 2.0 port (1) USB 2.0 Port
Other Audio output capability with speakers
Printer
Microsoft Word® 2007 or newer
CD/DVD or USB port for Software installation
Audio output capability with speakers
Color Printer
Microsoft Word® 2010 or newer
CD/DVD or USB port for Software installation

 

Important Notice: For customer service calls, it is necessary to have a telephone located within reach of the computer running the Tracker System. This is vital during installation and technical support calls as you will need to access the computer while working with our customer service staff. Without a telephone located near the computer, JTECH representatives and support staff will be unable to provide you with proper, timely service.

*Windows 8 RT is not compatable and is not supported. Older editions of Windows and Windows XP Home edition are not recommended or supported for Tracker Version 5 Software.

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